Caprus Digital

Solutions

WhatsApp Business Account

Caprus Digital offers a comprehensive WhatsApp Business API solution that empowers businesses to enhance customer engagement and streamline operations. Our platform enables you to leverage the power of WhatsApp to send rich media content, automate responses, and implement multi-agent support.

With seamless integration with CRM systems and the ability to send bulk broadcast messages, you can efficiently manage customer interactions. Additionally, our no-code chatbot and product catalog features allow you to provide automated assistance and showcase your offerings. By obtaining the coveted WhatsApp Business API Verified Green Tick, you can establish trust and credibility with your customers.

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API Based

A2P SMS Services

Caprus Digital guarantees fast, reliable, and precise SMS delivery, providing you with a service built on 100% quality and trust Reliable and scalable, featuring tools for creating and managing sender IDs and SMS templates, scheduling campaigns, and accessing real-time reports.

Deliver robust and reliable bulk SMS services with global coverage, allowing you to reach customers worldwide at any time. A-to-Z terminations, including 10DLC and Toll-Free Numbers, Caprus Digital enables expansive message delivery options across a wide range of destinations.

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Cloud Solutions

Cloud PBX Services

Eliminate the constraints of traditional telephony with Caprus Digitals Unique Cloud PBX services offering Cloud Based Virtual Phone System with International DID Number Mapping to connect users world wide and extend benefit of having Local Presence / office operation in the Respective country. The solution offers easy integration with all devices including landlines, Mobile Devices ( Android & IOS ) , Computers Soft Phone Apps , Business VOIP Phones , SIP devices and multi-line desktop phones .

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Contact Centre/IVR

Caprus Digital provides cutting-edge Contact centre and IVR ( Interactive Voice Response ) solutions that empower businesses to deliver exceptional customer experiences by offering seamless communication across various channels, including voice, email, chat, and social media . Our comprehensive suite of services facilitate to Handle customer inquiries, CRM support, issue resolutions, Drive sales, conduct surveys, Lead Generation through targeted outbound and inbound campaigns . The Services offer flexibility of use for Inbound Call Centers, Outbound Call Centers, Multi-Channel Support, Advanced Analytics, Cloud-Based Solution Providers . With Caprus Digital's contact center and IVR solutions you can enhance customer satisfaction, improve operational efficiency and achieve your business goals.

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Rich Communications Suite

Google RCS Services

Revolutionize your messaging with Caprus Digital’s Google RCS solutions—offering Rich, interactive, and personalized communication directly through customers’ messaging apps with Engaging Campaigns, Interactive Messaging , Advanced Analytics with Rich Media messages ( Video , Carousels etc ) and Branded Messaging with Verified Sender ID’s , Personalised Content etc

Benefits for Your Business

Boost engagement, improve customer experience, and drive conversions with the latest in messaging technology.

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Chat Bot Services

Caprus Digital's WhatsApp Chatbot empowers businesses to automate customer interactions and deliver exceptional support. Our advanced chatbot solution offers a seamless and efficient way to engage with your customers 24/7. Set up automated responses to frequently asked questions, reducing response times and improving customer satisfaction.

Integrate our chatbot with your existing CRM and other business systems to streamline operations. Design complex chat flows to guide customers through various scenarios and provide personalized assistance. Gain valuable insights into customer behavior and preferences to optimize your chatbot's performance. Send images, videos, and documents to enhance communication and provide a richer customer experience.

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MS Teams

Direct Routing Services

Caprus Digital offers robust and efficient MS Teams Direct routing solutions to optimize your organization's communication and collaboration. Our services ensure seamless integration with your existing infrastructure, providing reliable and cost-effective connectivity.

Experience crystal-clear audio and video quality for all your MS Teams calls. Minimize call delays and ensure smooth communication. Leverage our competitive rates and efficient routing to reduce costs. Easily scale your MS Teams infrastructure to accommodate growing business needs. Benefit from our dedicated support team, available 24/7 to assist you.

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Enterprise/MNO Services