Hosted PBX Service

The Future of Seamless Communication

Caprus Digital's Hosted PBX service is the all-in-one solution designed to revolutionize your communication strategy. Say goodbye to the installation and maintenance costs, along with the inefficiencies of traditional hardwired phone systems. Our Hosted PBX (also known as Cloud PBX, Virtual PBX, or IP PBX) integrates all your communication channels into one unified system, driving productivity, enhancing collaboration, and streamlining network communication.

Our Hosted PBX solution is fully customizable to fit your business workflow. You can easily add or remove extensions in seconds, handle thousands of incoming and outgoing calls seamlessly, and ensure your team stays connected globally. With no installation fees, flexible pay-as-you-go pricing, and a plug-and-play cloud communication model, you can start right away and connect your resources wherever needed.

What is Hosted PBX and How It Works?

Hosted PBX (also referred to as Virtual PBX or Cloud PBX) is an advanced, IP-based communication solution that uses the internet to route calls, enabling multi-location businesses to simplify their communication systems and reduce the need for expensive hardware and infrastructure. This system replaces traditional phone lines with a more cost-effective, internet-driven service.

A Virtual PBX operates by consolidating all business phone lines into a single system that doesn't require any physical setup. It’s a plug-and-play solution, allowing you to easily configure call routing to direct calls to any department or agent’s extension whether on a personal mobile, desk phone, or desktop.

Mobile users can use smartphone apps to display the company’s caller ID instead of their personal number, while office employees can manage calls via VoIP desk phones or softphones, all connected through the cloud. Hosted PBX provides a flexible, efficient, and scalable communication system that keeps your business connected with minimal upfront costs and maximum adaptability.

Benefits of Caprus Digital Hosted PBX

• Cost-Effective: Pay only for what you use, with no upfront installation or maintenance costs.
• Flexible: Scale up or down as needed, easily adding or removing extensions.
• Reliable & Secure: With 99.9% uptime and secure cloud infrastructure, your communication stays uninterrupted.
• Geographical Flexibility: Stay connected from anywhere, reducing the need for physical office setups.

Key Features

• Call Recording: Automatically record and securely store calls for easy access whenever needed.
• Call Routing: Efficiently direct calls to the right department or agent using customizable routing options.
• Music on Hold: Customize on-hold music to reinforce your brand or promote your next campaign.
• Call Conferencing: Quickly connect multiple team members on the same call, anytime, anywhere.
• Call Forwarding: Forward calls to office extensions, Skype, or personal mobile, enhancing client satisfaction.
• Call Hunting: Ensure calls reach someone by calling a group or in a set sequence until answered.
• Virtual Receptionist: Automate answering with a professional, branded voice, eliminating the need for a full-time receptionist.
• Call Transfer: Easily transfer calls to the right department or agent for seamless service.

Why Choose Caprus Digital?

Caprus Digital offers flexible, secure, and high-speed business communication solutions that keep your team connected and track performance with ease. With over 10 years of global experience, we provide reliable and scalable services.

• Fast SSD Servers: Enjoy a seamless experience with 99.9% uptime, powered by US-based servers.
• Data Protection: Our certified data centers use failover technology for quick data recovery.
• Cost-Effective: Adapt our solutions to your needs without extra setup or maintenance costs.
• 24/7 Support: Get expert assistance anytime from our Microsoft-certified professionals.
• HD Voice Communication: Enjoy clear, secure calls with our advanced network platform.
• Easy Setup: No maintenance or setup fees, just efficient communication.
• Server Replication: Advanced backup systems ensure your data stays safe.
• Global Call Routing: Route calls to any employee, anywhere, for continuous service.